Supply chains are a complex orchestration of people, places, and things. Globalization, pressure from competitors, and increasing customer expectations have all combined to push organizations towards expanded and diverse partner networks, and for Transportation Services and Logistics providers (TSLs), the landscape is even more complex.
Y. Hata & Co., Limited has been an essential part of Hawaii’s economy for more than 108 years. Yoichi Hata and his wife started the company as a “mom-and-pop” operation in 1913, selling products (wholesale) out of a family garage on the Big Island of Hawaii. But the visionary founder soon transformed the modest backyard operation into a prolific statewide network.
Traditional EDI platforms have multiple limitations. Partner onboarding can be time-consuming and frustrating, and communicating with partners that don’t use EDI requires expensive, difficult-to-maintain customization. Complicated error tracking, poor transaction visibility, and vendor rule management lead to expensive chargebacks that can severely impact your margins.
PartnerLinQ simplifies partner onboarding by supporting business rule-based transactions with businesses with existing EDI setups as well as non-EDI businesses. Its advanced business rule engine and extensive pre-configured business rule library make it easy to configure, save, and reuse business rules for multiple partner organizations and EDI scenarios.
PartnerLinQ can be configured to generate alerts that are triggered when specific conditions are met, and can be used to quickly identify EDI bottlenecks or errors. These notifications are a critical component of PartnerLinQ’s error handling functionality and can help reduce business costs by preventing chargebacks and low transaction throughput.