The Importance of a Connected Supply Chain

As we put a highly turbulent year behind us, there is one lesson that businesses will take with them into 2021: be prepared for the unexpected. The chain of events that will forever define 2020 impacted businesses across industries and around the world.

The pandemic took nearly every business by surprise, regardless of scale, sending waves of disruption across most supply chains. Supply chain in general nearly came to a grinding halt due to global lockdowns and subsequent changes in consumer behavior and demand. This consequently impacted factory output, with nearly every warehousing and transportation company finding their operations, their businesses, themselves, and their families at risk.

We’re all consumers at some level and depend on supply chain leadership. Supply chain leaders have to constantly lift, shift, and adjust plans; they have to be prepared for the predictable and the unprecedented. Labor, infrastructure, cybersecurity, natural disasters, even weather and fuel, contribute to transportation disruptions.

The entire nature of the supply chain has changed with 2020, resulting in a different focus for every participant. There’s a noticeable shift from focusing on savings to increasing velocity, with an increased focus on agility and survival  – survival by way of developing collaborative and connected supply chain networks that deliver on expectations.

Focusing on Supply Chain Connectivity

A successful supply chain strategy delivers increased responsiveness and intelligence, which fuels informed decision-making and, with a modicum of luck, leads to success. Focusing on some key areas can enhance supply chain connectivity and equip enterprises to deal with what the future holds.  Electronic Data Interchange or EDI is one of those key areas.

Visibility

Businesses that rely on outdated processes and disparate IT systems across their supply chain operations struggle to deliver efficiency, responsiveness, and insights – all of which are now imperative for prolonged success. The lack of real-time access to information reduces visibility, which in turn limits the ability to respond to supply chain risk. These risks are amplified when not identified as such, or are wholly unprecedented, as the case with 2020.

A digitally connected supply chain, on the other hand, offers businesses a way to leverage communication and access the insights required to meet customer expectations, something that is just not possible with a paper-based process, or one that is highly dependent on human interaction.

Managers can more efficiently and effectively manage supply chain operations when they can see the data and understand what’s going on in near-real time. Deep insights and real-time information keep supply chain decision-makers on point at a place where they can improve performance.

Flexibility

While visibility is the starting point that provides insight, supply chain managers also need flexibility. Flexibility is what it takes to get the job done when an opportunity does present itself.  If you had visibility into the future, you might have bought into Bitcoin. If you were charting supply chain events during 2020, you would have noticed ripples.

A run on frozen food when people were asked to remain at home had a predictable impact on refrigerated food products weeks later, when an overburdened grocery supply chain struggled to resupply frozen food products.

Nearly the same impact was observed with the production of paper products where carriers transporting finished goods were repurposed to carry raw materials, not even making a dent in the overall supply of finished paper until very recently. Lastly, there’s an oversupply of hand sanitizers and a shortage of ordinary alcohol throughout the supply chain today.

Look carefully and opportunity presents itself in these scenarios again and again; insight is what drives supply chain managers to capitalize on these opportunities.

Integration

Integration of suppliers, customers, and other partners has become a critical component following visibility and flexibility; one can only be as flexible as your supply chain connectivity solution allows.

Suppliers, customers, and other partners often rely on different communication standards, data formats, and integration methodologies for consistent connectivity and communication. The result is a very intricate and complicated web of B2B and B2C networks.

While electronic data interchange (EDI) may be a preferred method of supply chain connectivity and communication, today’s competitive landscape is very different than yesterday and will be even more different tomorrow. B2B and B2C interoperability requires real-time collaboration, end-to-end visibility, and an increased flexibility among supply chain partners.

Taking Control of Your Network with a Digital Supply Chain Connectivity Solution

PartnerLinQ’s unified supply chain solution delivers end-to-end digital connectivity for your enterprise at the speed of business. It puts you in complete control by providing increased flexibility, full visibility, and deep integration into the enterprise where you need it. PartnerLinQ is a complete supply chain connectivity solution that seamlessly integrates your multi-tier global networks, channels, and marketplaces to your enterprise.

Backed by more than 25 years of integration expertise, PartnerLinQ ensures that you have a resilient and connected supply chain capable of overcoming the challenges of today and the unexpected threats of tomorrow. Purpose-built for B2B and B2C communication for your EDI and non-EDI trading partners alike, PartnerLinQ delivers true integration without complication.

• PartnerLinQ enables frictionless partner onboarding as it is easy to use, configure, and maintain.
• Centralized business rules, reporting, and alerting ensure that your team is instantly aware of any issue, allowing them to take action right from the home screen.
• Hosted on the cloud, PartnerLinQ ensures infinitely scalability and capability to process thousands of transactions per hour. There’s no hardcoding and nothing else to buy – it’s all there.

PartnerLinQ digitally connects you and your partners to bring seamless communication, unparalleled agility, and superior operational intelligence to your fingertips. It will empower you to take complete control of your supply chain network and overcome the disruptions of today and those no one saw coming. If a unified supply chain solution is what you expect from your EDI platform, talk with our experts. 

In football, a good team chemistry is key to gaining a winning advantage over the opposition. Your opponents, on the other hand, will pull out all the stops to stand in between your team and victory. In such a fast-paced game with continuous movement, the players are in a constant struggle to maintain balance between defence and attack. Communication and collaboration are critical, and separate the champions from mere contenders.

Similarly, the fast-paced business environment demands a lot of movement on and off the field. Just like a champion team, businesses rely on key players and a healthy supply chain. Across procurement, production, distribution, and sales, strong collaboration and clear communication help tackle changing market conditions, thus playing a key role in surpassing customer expectations.

As market complexities increase and customer needs and expectations change, so too does the frequency and severity of supply chain disruptions.

Causes Leading to Supply Chain Disruptions

Here are some causes of supply chain disruptions:

• Unexpected business interruptions
• Raw material and labor shortages
• Transportation network disruptions
• Natural or environmental disasters
• Geopolitical instability
• Telecommunication or electric infrastructure failures
• Cyber-attacks and other disruptions to IT infrastructure and services

The differences between local and global supply chain disruptions can no longer be measured in mere degrees. As your business, like thousands of others, is more interconnected and dependent on trading partners than ever before, global disruptions affect a wide range of business functions and require innovative solutions.

Disruptions Due to the Pandemic

The COVID-19 pandemic wreaked havoc across world economies and the impact was felt by every business, both on the supply and demand side. Factory output slowed or stopped entirely, warehouses and transportation companies operated far below capacity or closed down, and productivity dipped, mirroring a shallow drop in consumer demand.

Some estimates indicated a 20% decline in consumer demand and recovery is expected to take months.

Below, we highlight a few examples of how different business teams were affected by the most recent global supply chain disruptions.

• Suppliers – You need carriers and trucks to get your products to the market. These carriers need to be integrated with your enterprise systems to receive messages such as load tenders. Suddenly your connection is disrupted and getting them re-connected takes time with your present EDI solution – time that you don’t have.
• Retailers – Your stores have been closed and you need 3PL providers to ship your products directly to customers. You have no experience with direct-to-consumer shipments and have no idea where to begin integrating. Everyone you talk to is an expert with their own solution.  But you need to sort this out and integrate several shipments with the factor of time working against you.
• Logistic Services – Your services are in high demand and customers are interested in doing business with you. Your team has been integrating customers one at a time for years without a problem. Now you face an onslaught of new customers. Your team is currently working from home and is unable to integrate them quickly enough.
• Food Service – Restaurants are closed for dine-in and your sales have been impaired. You know that orders are being distributed directly to customers through telephonic ordering and 3PLs. Going direct-to-consumer will work, but you need to get there first.

Consequences of Supply Chain Disruptions

Decrease in Profitability

Supply chain disruptions are more likely than ever to adversely affect the short- and long-term profitability of your business with losses in market share and sales. Are you prepared to capitalize on market demand outside of your normal business operations?

Loss of Productivity

Supply chain disruptions also negatively impact the productivity and utilization of assets. The firm may end up with excess inventory for some products and experience stock-outs and backorders for others. Equipment over-utilization and under-utilization is likely, which could lead to poor asset and inventory performance.

Retailers are taking the brunt of it. With numerous big retail companies closing down their stores, they are struggling to sell out overstocked inventories.  Are you ready to trade quickly with new partners?

Diminishing Customer Loyalty

When customers are unable to get what they want and when they want it, they will go elsewhere. This is exactly what you did when you changed shops to get the goods that you needed for your family. As an outcome, your loyalties may have changed. Different brands, different stores, and different locations have all become part of your normal routine.

Much the same can be said of your customers. Have you been able to provide them with the same level of products and services? Could you scale up to provide new goods and services and gain new customers? If not, what stopped you?

Increase in Costs

Disruptions can increase the costs associated with expediting, premium freight, obsolete inventory, additional transactions, storage and moving, selling, and penalties paid to the customer. Also, the loss of reputation and credibility associated with disruptions may require firms to increase their marketing expenses to reinstate their credibility and reputation. Additionally, raising capital can be more expensive as investors ask for a higher premium to lend to firms whose credibility and reputation is questionable.

Factors Exacerbating the Effects of Global Supply Chain Disruptions

Inefficient Communication

Supply chains change and so do trading partners. So as a product moves from origin to destination, it is increasingly important for all stakeholders to have a digital supply chain connectivity solution that knows where the product is and who has interacted with it.

It becomes increasingly difficult to stay on the same page without a well-planned communication channel. How else would businesses know that best practices and important policies are being followed?

Poor communication leads to untimely deliveries, or worse, deliveries that cannot be made. This leads to a slowdown in other activities, further impacting your customers and your business. The associated costs run far beyond poor customer experience and negative brand recognition and reputation.

Electronic communication through EDI is particularly efficient. Sending load tenders to your carriers faster than your competitor ensures getting your products to market and attending to tomorrow’s pickup. EDI processes automatically create, transform, and transmit transactions as they occur – this is far more efficient than old manual processes involving phone calls and emails, and a walk next door to accommodate.

Slow Response to Technology

In an age where you can order from Amazon, receive an instant response, and get a package the same day, are your processes taking all day? E2E visibility, transparency, and agility all add up to drive a lean and responsive supply stream.

Technological innovations like Big Data and Internet of Things are reported to be crucial to a company’s success story. Do you still rely on error-prone manual processes and is your business slow to respond to rapid technological advancements? Are you facing rising labor costs, retiring workers, older technologies, inefficient service delivery, and reduced transparency?

Consider the case of the frozen food industry in the US. Restocking of frozen food requires refrigerated transport containers called REFERs. When frozen food were flying off the shelves, retailers sought to restock them and in short order. The result was a shortage of refrigerated containers, which impacted the supply chains of other refrigerated products like milk, cheese, and meat. When there are no refrigerated containers available to bring the produce to markets, the supply chain is impacted and so are customers.

EDI is the Answer

Supply chain disruption means (1) you cannot operate at peak efficiency when you interact with your trading partners, and (2) you are unable to act quickly to seize an opportunity or overcome an obstacle when that time comes.

So how can EDI help your supply chain and boost recovery?

Think of it in terms of an off-season transfer by recruiting a new player for your team. A unified supply chain solution helps you address local disruptions as well as widespread ones like that following the COVID-19 outbreak. EDI provides visibility into what your customers want, what your suppliers have to offer, and where your goods are in the middle of uncertainty.

Exchanging business data with trading partners and organizations does not have to be expensive or technically challenging. Many EDI solutions charge by transaction, discouraging smaller partners from establishing critical lines of communication. But it doesn’t have to be that way.

If your current EDI solution fails to scale, has trouble with high volumes, or is becoming sluggish under peak loads, there is another way.

PartnerLinQ: A Unified Supply Chain Solution

PartnerLinQ’s digital supply chain connectivity solution helps you overcome all your challenges related to supply chain disruptions. With the following key features, it is the perfect tool for B2B communication for your EDI and non-EDI trading partners alike:

• Pre-installed and easy to use and maintain
• Simplifies onboarding process with easy configuration and business rules
• Supports robust, multi-user, ‘log in anywhere’ access
• Maintains a wide variety of standards and formats
• Increases throughput by scaling to thousands of transactions per hour
• Supports real-time error detection and ‘fix on the fly‘ remediation
• Provides built-in access to leverage various transport protocols
• Keeps users informed with a real-time dashboard and detailed reports
• Includes an AS2 solution

With PartnerLinQ, it’s all included; there’s nothing else to buy.

Conclusion

When your supply chain runs at peak efficiency, your business operates better and is more likely to overcome supply chain disruptions. An easy-to-use, easy-to-deploy, reliable, secure, and unified supply chain solution will help your supply chain prepare for the next disruption and make sure that you come out on top.

Discover PartnerLinQ and PartnerLinQ will help you discover the value of frictionless EDI. Talk with our experts and see it for yourself.

Managing an organization is a constant juggling act across finance, sales, operations, HR, and other departments. ERP systems help keep important business data in one place, ensuring it’s safe, organized, and accessible.

Time is Running Out for Businesses that Still Use Dynamics AX

Dynamics AX is a legacy ERP solution that was offered by Microsoft for mid-sized to large organizations beginning in 2008. Mainstream support for Dynamics AX 2009, 2012, and 2012 R2 ended in 2018, while mainstream support for Dynamics AX 2012 R3 will end in 2021.

Beyond October 2021 Microsoft will no longer accept support tickets or release feature updates. And once extended support ends in 2023, Microsoft will no longer release bug fixes or security patches! In this scenario, upgrading to Microsoft Dynamics 365 appears to be the best course of action for businesses that still use Dynamics AX.

How does such a change affect supply chain connectivity for your organization? Continue reading to find out how Dynamics 365 stands in comparison to Dynamics AX, and how PartnerLinQ can help your organization avoid business disruption as you transition to a modern ERP platform.

Key Advantages of Microsoft Dynamics 365

As a cloud-based platform, Microsoft Dynamics 365 offers a simpler way to access your information anywhere, from any device. With an on-premises Dynamics AX, providing global access to business information wasn’t as straightforward.

For example, users situated thousands of miles from your Dynamics AX datacenter could experience performance issues. Dynamics 365 is hosted on Microsoft Azure Cloud datacenters across the globe and isn’t affected by large distances or disparate workgroups accessing the same system.

PartnerLinQ and Microsoft Dynamics

PartnerLinQ is a robust, scalable, and complete EDI integration solution that bridges the gap between modern and traditional EDI. As a fully managed cloud solution, it operates seamlessly with Dynamics 365 to consolidate data from disparate endpoints, perform data validation, and provide error alerts in a single management console.

PartnerLinQ provides flexible, secure, and cost-effective data interchange, freeing businesses from legacy systems that suffer from multiple limitations. It also allows you to connect with multiple ERP systems right out of the box; so while transitioning from Dynamics AX to Microsoft Dynamics 365, you can connect with both during the transition.

With native support for multiple AS2, VAN, and direct-to-partner data formats and standards, prebuilt API connectivity with leading ecommerce providers, and an extensive business rule library, PartnerLinQ can reduce your partner onboarding time by as much as 75%.  It can be deployed as an on-premises or SaaS cloud solution depending on your operations, current ERP platform, and business requirements.

Working with Microsoft Dynamics, PartnerLinQ provides a single, real-time view of transaction volume, errors, and other statistics for all inbound and outbound transactions. These real-time analytics help your organization identify issues, pinpoint their root cause, and prevent chargebacks that can severely impact operating margins.

PartnerLinQ makes it easy to drill down and view details for a specific trading partner or transaction error and make corrections. It also allows users to generate custom reports using a wide range of metrics and performance indicators.

Should I Migrate from Dynamics AX to Dynamics 365 to Use PartnerLinQ?

While upgrading to Microsoft Dynamics 365 is a smart digital investment for most businesses, upgrades can take several months. But you can benefit from PartnerLinQ while you’re still using Dynamics AX.

For businesses that use either Dynamics 365 or Dynamics AX, PartnerLinQ works out of the box in most EDI integration scenarios. It can integrate simultaneously with both versions, which helps ensure continuity of EDI operations during an upgrade of your ERP system. Since you can use a single PartnerLinQ license with both Dynamics AX and Dynamics 365 at the same time, you don’t have to worry about licensing when you upgrade.

So you need not wait until after your ERP upgrade to address your supply chain connectivity needs. Start using PartnerLinQ today and then migrate to Microsoft Dynamics 365. Our solution helps you transition to your new platform seamlessly.

Conclusion

Many organizations across retail, ecommerce, wholesale, distribution, and other industries are already using PartnerLinQ, which has become a cornerstone for many operations across their modern B2B architecture. Whether you’ve already upgraded or are just beginning your transition planning, there’s no need to wait. Enhance your global partner communication capabilities today with PartnerLinQ. Get in touch with our experts to begin your journey.

The cooperative advantage of EDI integration

Following transportation and transformation, integration is the final step in the EDI process. While transportation provides a pathway for business data and transformation converts the data into a format that the recipient’s system can consume or otherwise accommodate, integration brings the transformed data into the internal or host system. The end-to-end process is always a cooperative affair. This cooperation between endpoint applications enables data transfer between them, improving relationships through seamless coordination across systems, departments, trading partners, transportation networks, and even beyond boundaries.

A good line of communication within your own business functions and with other businesses is essential for success. It brings parties together by promoting a sense of partnership and shared responsibility. When done properly, EDI integration brings about cooperative opportunities that benefit all of the parties involved.

It’s important for trading partners to understand that EDI isn’t new; in fact, it’s one of the older methods of communication between trading partners. Because of its age, it benefits from wide use and acceptance. Newer versions of EDI are far more intertwined with today’s technologies, fully embracing technology standards well beyond X12. This includes XML, JSON, SOAP, and APIs, not to mention making use of technologies such as AS2, SFTP, and innumerable partner-managed connections.

EDI implementation won’t take you head and shoulders above your competitors; rather, it serves as a sign of business maturity, advancing growth within the businesses that have chosen to implement or redeploy EDI software, solutions, and services in recent years. Where EDI was once only found in industries like apparel, grocery, and retail, interest in EDI has seen a resurgence in industries like third-party logistics, food service, wholesale trade, healthcare, and the construction of gas and water utilities.

Using EDI for transportation and supply chains across business footings leads to inventory optimization and direct-to-consumer success, driving businesses ever forward. The transportation industry, which has a historical EDI footprint, is expanding its use of EDI into the area of transportation planning. EDI integration with eCommerce gateways and shipment management tools improves supply chain efficiency, reduces time to market, and improves both visibility and customer service. The email confirmation for your recent online order didn’t show up in your email box by accident. It crossed paths across modern EDI technologies between the time that you completed your order and your phone notified you that “you’ve got mail”.

Recently, there has been a rise in traceability concerns with products – from romaine lettuce to over-the counter medications – resulting in brand impacts on well-renowned companies like Tylenol and Chipotle. A more modern approach and use of EDI technologies can have a significant impact on these areas of commerce. Responding to the ever-present threat to business success, food service and healthcare organizations are expanding their EDI use with a new emphasis on supply chain traceability. FMCG and pharmaceutical companies are now using EDI to trace food from farm to table and the chain of custody in the drug supply chain.

Many business owners assume that EDI integration requires a massively disruptive and costly overhaul of their business processes; as a result, they miss out on the cooperative benefits that EDI offers. The truth is that EDI isn’t disruptive at all and certainly not in the way a trading partner might expect. Rather, EDI complements the business process. Adopting a modern approach to EDI leads to changes that not only reduce manual effort and free up more time to automate other parts of your business. It also helps reduce time to market and improves supply chain efficiency, visibility, and customer satisfaction.

GS1 (formerly the Uniform Code Council) funded a study in 1998 that led to the creation of the General Business Model. The model, enlightening for its time and a predecessor of things to come, identified key buyer-seller relationships and (perhaps unintentionally) key EDI transactions involved in a typical buy-sell relationship. The General Business Model identified four main buyer-seller interactions:

• Information sharing (EDI 832 Transaction Set – Price/Sales Catalog)
• Ordering (EDI 850 Purchase Order)
• Delivery (EDI 856 Advance Ship Notice (ASN))
• Payment (EDI 810 Invoice Transaction)

While a strategic advantage may remain the most common reason for implementing or redeploying EDI, a more compelling case has been made by way of this discussion. So let’s look at the cooperative advantage that EDI integration provides to suppliers and buyers.

Impact on suppliers

Studies (such as of Gromley’s) show minimal to no staff reduction after EDI implementation. While this may appear counterintuitive, the results of implementation provide valuable insights into the inner workings of business.

One study conducted in 8 major companies found that none of the customer service coordinators or clerical workers received higher salaries or promotions because of their EDI experience. Interestingly, even though EDI automated many manual tasks, an equal number of tasks were added to customer service roles.

One might therefore infer that in addition to reducing manual tasks, EDI integration also helped organizations reschedule backlog work items. In other words, EDI integration helped companies make work efforts more manageable, extending beyond the backlog and in to areas such as customer service improvements and cost savings across departments. Thereby, the initial benefit was spread throughout the organization.

Impact on buyers

Simply put, EDI integration saves buyers time and money. EDI provides buyers timelier product ordering, shipment, and delivery information. This increased knowledge results in a better understanding of their suppliers’ and supply chain operations, encouraging an increased level of cooperation and trust between the buyer and its suppliers. This understanding, cooperation, and trust helps both parties to reduce inventories, improve materials management, and increase productivity gains, further improving efficiency and driving cost savings across the buying organization.

Garnering the Cooperative Advantage with EDI

Information sharing

Today, opportunities in EDI extend well beyond order, deliver, and pay. Looking for more opportunities for cooperation begins with looking for opportunity within. Whereas most initial EDI integration improves processes, encouraging teams to become more involved in the EDI process can yield even better results, particularly when redeploying an EDI strategy. Encouraging individuals across the organization now equipped with new EDI knowledge and elevating their responsibilities will increase EDI integration opportunities across the organization.

Business process improvements

EDI integration helps streamline your business operations by increasing order and invoice accuracy, reducing late or incorrect shipments, and avoiding excess inventory. EDI also offers distinct advantages when companies begin to dig deeper into their processing, forecasting, and production schedules, and presents further opportunities to grow their business with the EDI practice without expanding the workforce, becoming a strategic ally in that mission.

Increased responsiveness

Relationship responsiveness goes a long way with your customer base and should be viewed as a bread-and-butter part of the business and a necessary investment in a better business future. EDI integration, when properly managed, results in an increased business awareness among customers and stakeholders, often accompanied by increased requests from within the organization to boost those interactions. Responsiveness to these business requests, the result of a newfound understanding, relies on modern integration techniques, which puts your next EDI integration steps ahead of competitive opportunities.

When you complete your initial EDI integration or redeployment, take a moment to recognize and speak with your teams and talk about their successes and accomplishments. Only then will you begin to hear their desire to look and move forward. The right EDI partner will help you with this and ensure that you have plans for your organization’s future and its future with EDI. For expert advice on your EDI integration needs, get in touch with the PartnerLinQ team today.

“Value-added networks provide competitive advantage.”

On the surface, this statement seems to make sense of the eternal value-added network (VAN) claim that the advantage of their network is their network. While stated as fact, “the advantage of the network is the network” is only relatively true, depending on who you’re connecting with and whether the network is where you can find your trading partners (or at least some of them). What does that mean for the rest of your trading partners?

This argument for the VAN being a competitive advantage begins to unravel when you look more closely at trade among trading partners. You’ll arrive at the conclusion that a single network or VAN can’t possibly serve all of a company’s needs.

Read more: VAN independence: So, how does a trading partner break from their VAN?

Begin at the end

The advantage of EDI technologies is connecting with your trading partners… and not just some of them. The ability to connect to most or all of them offers the greatest ROI.

However, the complexity of EDI and related technologies presents compatibility challenges. There are many EDI standards, formats, and transactions. There’s X12, UN/EDIFACT, and GS1 XML trade messages. There are also non-EDI formats like JSON, flat files, text files, and proprietary XML message formats. Let’s not forget about the myriad of communication methodologies such as AS2, MFTP, FTP, SFTP and APIs, or the number of transactions and variants.

Clearly, not everyone you need to connect with will be on the same network or VAN. That’s why a VAN must have an interconnect.

What’s an interconnect?

An interconnect is a tool that VANs use to communicate with other VANs. It aids in the exchange of EDI transaction documents belonging to individual clients. All VANs use interconnects to ensure delivery of transaction documents among the participants within various VANs. This begins to demonstrate the point of a VAN: connecting with more networks provides a bigger advantage.

Why haven’t I heard about interconnects before?

The real value of interconnects to VANs was that they help keep new VANs out of the market. Discussing interconnects dispels the notion that belonging to a VAN is an advantage. That’s why VANs don’t like to talk about them. If they did, they’d also have to talk about the characteristics of EDI, which reduces VAN confusion within the consumer.

The three-part harmony

For EDI to be effective, it needs three layers: transportation, transformation, and integration. In the marketplace, these layers are typically seen bundled together as what has come to be known as the “VAN solution”. However, they should be viewed as separate solutions that work together in harmony to produce the desired results.

A classic example of this harmony can be found in your pocket: your mobile phone. One company produces your device, another delivers your cellular service, and a third provides the local and long-distance lines that you connect to when speaking with someone on a landline.

The three essential components of EDI are:

1.    Transportation

The transportation layer allows partners to talk to one another. While VANs are dominant in this space, several successful methodologies like AS2, MFTP, FTP, SFTP and APIs also exist; most have been in use for over 20 years. In fact, your VAN may use FTP to connect to your VAN mailbox; I encourage you to ask your EDI representative.

2.    Transformation

The second component is the transformation layer. This is where the translation between EDI formats takes place. X12, UN/EDIFACT, GS1 XML trade messages, JSON, flat files, text files, or proprietary XML messages are transformed into a format that your ERP system can consume.

3.    Integration

Lastly there’s the integration layer: the path into the enterprise system where the transformed message is consumed. It can be a connector (like ODBC or ODATA) or an API. The primary focus is a path for the order to take without manual intervention.

So more connections are better?

Yes! If belonging to a network is a strategic advantage, then access to multiple networks is even more of a strategic advantage. It’s actually not so much about the number of networks as it is about the availability of connections to your trading partner and choice of those connection methods. VANs typically involve monthly subscription costs and transaction fees (or kilo-character fees), whereas in most cases, methodologies like AS2, MFTP, FTP, SFTP, and APIs have no monthly costs directly associated with them.

What’s AS2?

Applicability Statement 2 (AS2) is a protocol used to transport data securely and reliably over the Internet. It provides document receipt and tracking without the need for a VAN or interconnect. In short, AS2 provides a direct connection with a trading partner.

AS2 makes use of the Internet as a payload-agnostic mechanism for delivery of EDI transaction documents, reducing potential points of failure. More importantly, it eliminates transaction-based charges that occur with the exchange of EDI transaction documents through a VAN connection.

PartnerLink and AS2

Visionet’s PartnerLink solution is different. PartnerLink isn’t a VAN; it’s a highly scalable, reliable, and configurable EDI and B2B interchange solution that integrates natively with Microsoft Dynamics 365 for Finance and Operations. It also supports integration with most other ERP systems. PartnerLink includes an AS2 solution and connects to all of the major VANs, making it the perfect tool for B2B communication with both EDI and non-EDI trading partners.

What about APIs?

PartnerLink also provides built-in support for API based eCommerce platforms like Shopify, Magento, and many others, allowing companies to shift seamlessly between EDI and API-based integrations. This makes PartnerLink a complete EDI, B2B, and API solution for frictionless partner communication.

…and nonstandard transactions?

PartnerLink enables communication with non-EDI organizations, too. It supports a wide range of EDI formats like X12, UN/EDIFACT, GS1 XML trade messages, non-EDI formats like XML and JSON, and custom formats to ensure reliable and secure communication with any trading partner organization.

What’s the lesson here?

“VANs provide competitive advantage” is only true when there’s no advantage found in access to multiple networks.

• EDI solutions should provide more than one communication channel for exchanging documents with trading partners, including VAN, AS2, SFTP, FTP, and MFT.
• EDI solutions should provide a transformation component – a mechanism for handling a range of EDI formats.
• EDI solutions should provide a clear integration path into your enterprise system that doesn’t require manual intervention or ongoing maintenance.

VAN Independence: How Does a Trading Partner Break from Its VAN?

What’s Your VAN Independence Strategy?

Independence Day is now behind us and summer is nearing its end. The 4th of July holiday encourages reflections, reflections that include independence and country. It also includes independence in financial, personal, and business matters. Returning to work following the mid-summer holiday this year, I began to think about systemic independence – specifically the independence of trading partners who are more willing than ever to declare themselves independent from their VAN.

A value-added network (VAN) is a private network used by a company to facilitate and ensure the exchange of EDI transaction documents with one or more trading partners.

Communication

Traditional EDI includes costs of configuration, transformation, integration, and communication. EDI communication typically includes the use of a VAN. EDI requires a mechanism that allows trading partners to send and receive messages. While there are other methods, the VAN is the most conventional one.

There are many such VANs available, typically through subscriptions. These VANs communicate with members as well as among each other, allowing VAN subscribers to communicate with one another regardless of the community to which they belong.

Foundation

The original VANs were much more than what service-based organizations associated with a transport mechanism. Many began their lives as services associated with “computing time” back when computers were rare and the needs for computing were greater. Companies like IBM set up massive communication channels using the IBM Systems Network Architecture (SNA) to facilitate the use of mainframe computers; such interactions and transaction exchanges were subsequently moved to smaller and smaller machines using File Transfer Protocol (FTP).
 

Domination

Once in place, VANs began reducing the services they provided. No longer providing computing services, they set their sights on becoming massive communication channels. They set up their own independent communications networks, complete with “mailboxes” and “interconnects”. The mailbox was an address on a VAN used by a trading partner to pick up and drop off transaction documents. On the other hand, the interconnect was a tool used by VANs to communicate with other independent VANs to help delivery and exchange of transaction documents.

Substitution

Once in place, VANs began reducing the services they provided. No longer providing computing services, they set their sights on becoming massive communication channels. They set up their own independent communications networks, complete with “mailboxes” and “interconnects”. The mailbox was an address on a VAN used by a trading partner to pick up and drop off transaction documents. On the other hand, the interconnect was a tool used by VANs to communicate with other independent VANs to help delivery and exchange of transaction documents.

So why aren’t more companies moving to AS2? It may be because no one has explained the benefits in a way that makes a comparison easy.

Explanation

AS2 securely moves more data at a lower cost by relying on Internet access rather than a dedicated network. The VAN’s monthly access fees and kilo-character costs disappear.

AS2 relies on software and the Internet to accomplish the same tasks that were once only found in the domain of VANs.
 

Erosion

Market consolidation of EDI products and services has recently seen a consolidation of VANs, with many of the impacted customers moving toward AS2. Considering the growth rates we saw in the use of “free email” in the browser wars of the 1990s, industry experts agree that AS2 is likely to become more like FTP in its frequency of use.

What’s the Lesson?

EDI buyers will look for an EDI solution that:

• Offers independence from the VAN, can leverage any type or number of independent connections, and is in tune with today’s market
• Has a willingness to go that extra mile for their business
• Provides improved service offerings at a fixed cost and includes everything they need to make it work
• Integrates directly with their ERP, works without manual intervention, and helps them be more efficient.

Questions to Ask Your Client

• Are you happy with your current EDI solution?
• Is your EDI solution integrated or does it require manual intervention like logging into a portal, uploading spreadsheets, or running a batch process to make it work?
• Are you using multiple solutions to communicate with your trading partners?
• How would you like to break from these dependencies?
• Would you be interested in hearing about a frictionless EDI solution?

Businesses turn to EDI solutions because EDI has proven to improve business efficiency and reduce costs. Compared to manual business processes, EDI helps reduce costs and inefficiencies up to 35%.

Businesses from Amazon to Zappos use EDI to take advantage of these benefits. In 2018, annual EDI transactions numbered over 20 billion. Combining EDI solutions with real-time APIs enhances partner communication even further, particularly for omnichannel operations with a large number of daily transactions.

In this blog post, we’ll talk about how implementing an EDI solution can streamline your business operations.

Procurement

EDI was initially used in the procurement process to simplify paperwork. The procurement process involves four major documentation stages: purchase order generation, purchase order acknowledgement, making changes in the purchase order, and acknowledging those changes.

Traditionally, these processes were done by posting mail (or sending an email) to the recipient manually. Using EDI, these processes are automated. Retailers can send their suppliers an electronic purchase order and their suppliers can then respond with a confirmation record within seconds. Changes in purchase orders can be made and confirmed quickly, easily, and often without human intervention. Buyers and sellers alike can expect several immediate improvements with the right EDI strategy:

• Faster procure-to-pay
• Quick and accurate purchase order delivery
• Fewer time-consuming and labor-intensive processes like responding to email
• Improved buy-side agility and improvements in fulfillment rates

Supply Chain

EDI vastly improves supply chain operations. Supply chain processes typically include an advance ship notice (ASN). Also known as an 856 or Ship Notice/Manifest, the structure of the message enables the transfer of information from seller to buyer at the shipment, order, pallet, pack, and item levels, providing the receiver information necessary to schedule shipment receipt and storage.
 

The ASN also accommodates common data elements used for business, including global trade item number (GTIN, i.e. the numerical representation of the barcode) and traceability elements like serial number, batch and lot numbers, expiration, packaging, and production. Relating harvest and use-by dates with these data elements at the shipment, order, pallet, pack, and item levels can help ensure consumer safety and reduce counterfeit goods.

EDI documents like the Transportation Carrier Shipment Status Message (214) and the Motor Carrier Package Status Message (240) from package delivery companies, couriers, logistics companies, and carriers enhance trading partners’ ability to track goods.

EDI is there when shipments arrive at the warehouse or on the consumer’s doorstep. The barcodes on the cartons can be scanned and data delivered by way of the ASN can be used to automatically update inventories, send confirmations and invoices, and if the shipments are somehow delayed, relevant personnel can be alerted immediately to address any concerns.

Automating the exchange of data through an EDI solution across the supply chain improves:

• The timing of orders, shipments, deliveries, and invoices
• Cross-docking, direct store delivery (DSD), and direct-to-consumer (D2C) delivery
• Product traceability and shipment tracking

Read more: Improving your supply chain efficiency with ERP-integrated EDI

Invoicing

Businesses are always looking to improve business efficiency and reduce costs. Many are also concerned about the environment. Within the United States, some federal agencies have made e-invoices compulsory to reduce paper usage. Many countries have taken environmental and other concerns even further with countries including Spain, Brazil, Italy, and Mexico mandating the use of electronic invoices.

EDI solutions have a long record of success in improving communication and reducing fraud. Companies employing EDI solutions have also been able to save costs in paper, processing, postage, and invoice storage, furthering their operational goals of improving efficiency and reducing costs. Real-time access to electronic invoices and other business documents helps trading partners eliminate manual tasks commonly associated with paper-based process while improving days sales outstanding (DSO) and reducing payment penalties.

Conclusion

A properly designed, implemented, and integrated EDI solution offers businesses many significant advantages:

• Improved decision-making
• Improved business efficiency
• Improved environmental and regulatory compliance
• Improved cash management
• Reduced paper, processing, postage, and storage fees

EDI-enabled companies are better prepared to focus on their customers without increasing overhead or administrative tasks. To learn more about how your business can migrate from a labor-intensive, paper-based business process to a modern EDI solution for your business, contact PartnerLinQ.

Why is EDI integration important to your business?

Electronic data interchange (EDI) enables the smooth, rapid, and structured exchange of important data between businesses. However, businesses have come to realize that manually entering data to be sent via a third-party EDI solution is still fairly time and labor-intensive. To further enhance business growth, companies that use EDI solutions can automatically synchronize all inbound and outbound partner data with their ERP system.

This blog post will shed light on some of the core advantages that EDI integration brings to your business.

Accuracy

Inaccurate information and failure to comply with EDI standards or individual trading partners’ internal policies can result in chargebacks or expensive errors. You might accidentally instruct a supplier to ship products to the wrong warehouse or even lose business by incorrectly processing a major customer’s order.

Sending business information directly from your ERP via integrated EDI technology greatly reduces the chance of making these mistakes. ERP platforms use various methods to validate information against a set of business rules to ensure compliance. Minimizing manual actions during inter-organization data exchange also prevents most errors, which helps your business avoid unexpected costs, reduce customer attrition, and preserve healthy margins.

Increased Efficiency

Compared to stand-alone EDI systems, ERP-integrated EDI solutions don’t require you to dedicate hours or days to manual input. Inbound and outbound partner communication can also be automated by initiating an EDI transaction on a fixed schedule (like sending an end-of-week report) or when a specific set of conditions arises in your ERP system (like requesting replenishment when you’re out of stock). This results in faster order processing and delivery, increased operational agility in response to changes in your supply chain, and improved relationships with suppliers, vendors, distributors, and other trading partners.

Reduced Costs

Automatic, paperless partner communication drastically saves costs by at least 35%. Savings can be as high as 90% with the use of electronic invoices. Rapid EDI communication also helps you control costs by allowing you to reduce inventory levels and shorten order processing and delivery times. However, manually keying business information into a separate EDI system introduces errors, delays communication, and increases labor costs.

Integrating your EDI and ERP systems allows you to send verified, standards-compliant information to suppliers and trading partners without needing to pay a worker to manually key in that information. You can avoid costs associated with SLA violations, performance gaps, and delays by using ERP integration to virtually eliminate manual error and ensure that your documentation process conforms to EDI standards.

Data Security

If an unauthorized person gains access to your business secrets, that’s bad enough, but someone manages to transmit that data, that’s far, far worse. EDI system integration helps keep your valuable business information safe by only granting EDI access to authorized ERP users. Each ERP user can be granted or denied access to EDI capabilities based on their specific role. Since most ERP platforms offer sophisticated auditing capabilities, you can also keep track of who sent or requested a specific document, and when.

Conclusion

Seamless EDI-to-ERP integration makes partner communication paperless, which results in reduced operational latency and errors, reduced costs, and better relationships with business partners. It also enables authorized users to exchange business information safely and securely. To learn more about how EDI integration maximizes the effectiveness of B2B communication, please contact PartnerLinQ.

EDI is the most widely used structured electronic data exchange between organizations. However, not all EDI solutions are created equal. Instead of operating as stand-alone applications that require manual entry and their own maintenance regime, leading EDI platforms integrate seamlessly with ERP software and other business applications to eliminate manual rekeying and duplication of business information.

Microsoft Dynamics 365 is a powerful cloud-based ERP solution. A fully integrated EDI solution can extend this power by directly connecting your implementation of Dynamics 365 to your trading partners’ ERP systems. Decision makers need to choose an EDI solution that integrates rapidly with Dynamics 365 and takes full advantage of Dynamics 365’s analytics, workflows, and other productivity-enhancing capabilities.

In this blog post, we’ll consider several factors that are important for effectively integrating your EDI solution with Dynamics 365:

The advantage of native integration

Some EDI solutions are designed to natively integrate with Dynamics 365. If you choose the correct one of these solutions, you don’t have to worry about compatibility or security issues – everything just works. This is the best way to avoid compromises or complications during or after solution implementation.

Choose a reliable integration partner and platform

If you decide to implement an EDI solution that isn’t specifically designed to integrate with Dynamics 365, choose an integration partner that possesses in-depth experience with integrating EDI solutions with Microsoft platforms. Since Dynamics 365 runs on the Microsoft Azure cloud platform, your partner of choice should be familiar with Azure-compatible enterprise application integration (EAI) tools and methodologies. To minimize business risk and avoid future upgrade costs, the integration platform should be highly secure and scalable.

Onboarding new EDI trading partners

In addition to the many security and regulatory concerns associated with transmitting sensitive data between organizations, each business that you partner with usually has its own set of information policies and standards. While integrating your EDI solution with Dynamics 365, make sure that the integration provides enough flexibility to accommodate these partner requirements.

Eliminate manual processes

The ROI of automating EDI processes varies depending on the frequency and importance of your data exchanges with other organizations. If you send or receive just a few documents each month, a fully automatic solution might not deliver enough value to justify the cost of implementation.

While integrating your EDI platform with Dynamics 365 will automate many manual processes, some ancillary processes might continue to be performed manually. Before you go the extra mile and attempt to eliminate these additional steps, define your specific EDI integration goals and determine the value you expect from automating each manual process. This will give you a clear picture of what you stand to gain from end-to-end automation of supply chain communication.

Data accessibility and privacy

If there are regulations or internal policies that prevent you from storing some types of business information in the public cloud, you will have to take this into consideration while planning to integrate your EDI solution with Dynamics 365. Instead of simply using Dynamics 365 or Azure cloud storage, you might have to implement a hybrid solution. These requirements add cost and complexity, so you should be aware of them before you begin integration.

Conclusion

Organizations that prepare a complete roadmap of the EDI integration process are rewarded with faster time to value, lower implementation costs, fewer delays, and higher ROI. For more information on best practices for integrating EDI with Dynamics 365, contact PartnerLinQ for a complimentary consultation.