In football, a good team chemistry is key to gaining a winning advantage over the opposition. Your opponents, on the other hand, will pull out all the stops to stand in between your team and victory. In such a fast-paced game with continuous movement, the players are in a constant struggle to maintain balance between defence and attack. Communication and collaboration are critical, and separate the champions from mere contenders.

Similarly, the fast-paced business environment demands a lot of movement on and off the field. Just like a champion team, businesses rely on key players and a healthy supply chain. Across procurement, production, distribution, and sales, strong collaboration and clear communication help tackle changing market conditions, thus playing a key role in surpassing customer expectations.

As market complexities increase and customer needs and expectations change, so too does the frequency and severity of supply chain disruptions.

Causes Leading to Supply Chain Disruptions

Here are some causes of supply chain disruptions:

• Unexpected business interruptions
• Raw material and labor shortages
• Transportation network disruptions
• Natural or environmental disasters
• Geopolitical instability
• Telecommunication or electric infrastructure failures
• Cyber-attacks and other disruptions to IT infrastructure and services

The differences between local and global supply chain disruptions can no longer be measured in mere degrees. As your business, like thousands of others, is more interconnected and dependent on trading partners than ever before, global disruptions affect a wide range of business functions and require innovative solutions.

Disruptions Due to the Pandemic

The COVID-19 pandemic wreaked havoc across world economies and the impact was felt by every business, both on the supply and demand side. Factory output slowed or stopped entirely, warehouses and transportation companies operated far below capacity or closed down, and productivity dipped, mirroring a shallow drop in consumer demand.

Some estimates indicated a 20% decline in consumer demand and recovery is expected to take months.

Below, we highlight a few examples of how different business teams were affected by the most recent global supply chain disruptions.

• Suppliers – You need carriers and trucks to get your products to the market. These carriers need to be integrated with your enterprise systems to receive messages such as load tenders. Suddenly your connection is disrupted and getting them re-connected takes time with your present EDI solution – time that you don’t have.
• Retailers – Your stores have been closed and you need 3PL providers to ship your products directly to customers. You have no experience with direct-to-consumer shipments and have no idea where to begin integrating. Everyone you talk to is an expert with their own solution.  But you need to sort this out and integrate several shipments with the factor of time working against you.
• Logistic Services – Your services are in high demand and customers are interested in doing business with you. Your team has been integrating customers one at a time for years without a problem. Now you face an onslaught of new customers. Your team is currently working from home and is unable to integrate them quickly enough.
• Food Service – Restaurants are closed for dine-in and your sales have been impaired. You know that orders are being distributed directly to customers through telephonic ordering and 3PLs. Going direct-to-consumer will work, but you need to get there first.

Consequences of Supply Chain Disruptions

Decrease in Profitability

Supply chain disruptions are more likely than ever to adversely affect the short- and long-term profitability of your business with losses in market share and sales. Are you prepared to capitalize on market demand outside of your normal business operations?

Loss of Productivity

Supply chain disruptions also negatively impact the productivity and utilization of assets. The firm may end up with excess inventory for some products and experience stock-outs and backorders for others. Equipment over-utilization and under-utilization is likely, which could lead to poor asset and inventory performance.

Retailers are taking the brunt of it. With numerous big retail companies closing down their stores, they are struggling to sell out overstocked inventories.  Are you ready to trade quickly with new partners?

Diminishing Customer Loyalty

When customers are unable to get what they want and when they want it, they will go elsewhere. This is exactly what you did when you changed shops to get the goods that you needed for your family. As an outcome, your loyalties may have changed. Different brands, different stores, and different locations have all become part of your normal routine.

Much the same can be said of your customers. Have you been able to provide them with the same level of products and services? Could you scale up to provide new goods and services and gain new customers? If not, what stopped you?

Increase in Costs

Disruptions can increase the costs associated with expediting, premium freight, obsolete inventory, additional transactions, storage and moving, selling, and penalties paid to the customer. Also, the loss of reputation and credibility associated with disruptions may require firms to increase their marketing expenses to reinstate their credibility and reputation. Additionally, raising capital can be more expensive as investors ask for a higher premium to lend to firms whose credibility and reputation is questionable.

Factors Exacerbating the Effects of Global Supply Chain Disruptions

Inefficient Communication

Supply chains change and so do trading partners. So as a product moves from origin to destination, it is increasingly important for all stakeholders to have a digital supply chain connectivity solution that knows where the product is and who has interacted with it.

It becomes increasingly difficult to stay on the same page without a well-planned communication channel. How else would businesses know that best practices and important policies are being followed?

Poor communication leads to untimely deliveries, or worse, deliveries that cannot be made. This leads to a slowdown in other activities, further impacting your customers and your business. The associated costs run far beyond poor customer experience and negative brand recognition and reputation.

Electronic communication through EDI is particularly efficient. Sending load tenders to your carriers faster than your competitor ensures getting your products to market and attending to tomorrow’s pickup. EDI processes automatically create, transform, and transmit transactions as they occur – this is far more efficient than old manual processes involving phone calls and emails, and a walk next door to accommodate.

Slow Response to Technology

In an age where you can order from Amazon, receive an instant response, and get a package the same day, are your processes taking all day? E2E visibility, transparency, and agility all add up to drive a lean and responsive supply stream.

Technological innovations like Big Data and Internet of Things are reported to be crucial to a company’s success story. Do you still rely on error-prone manual processes and is your business slow to respond to rapid technological advancements? Are you facing rising labor costs, retiring workers, older technologies, inefficient service delivery, and reduced transparency?

Consider the case of the frozen food industry in the US. Restocking of frozen food requires refrigerated transport containers called REFERs. When frozen food were flying off the shelves, retailers sought to restock them and in short order. The result was a shortage of refrigerated containers, which impacted the supply chains of other refrigerated products like milk, cheese, and meat. When there are no refrigerated containers available to bring the produce to markets, the supply chain is impacted and so are customers.

EDI is the Answer

Supply chain disruption means (1) you cannot operate at peak efficiency when you interact with your trading partners, and (2) you are unable to act quickly to seize an opportunity or overcome an obstacle when that time comes.

So how can EDI help your supply chain and boost recovery?

Think of it in terms of an off-season transfer by recruiting a new player for your team. A unified supply chain solution helps you address local disruptions as well as widespread ones like that following the COVID-19 outbreak. EDI provides visibility into what your customers want, what your suppliers have to offer, and where your goods are in the middle of uncertainty.

Exchanging business data with trading partners and organizations does not have to be expensive or technically challenging. Many EDI solutions charge by transaction, discouraging smaller partners from establishing critical lines of communication. But it doesn’t have to be that way.

If your current EDI solution fails to scale, has trouble with high volumes, or is becoming sluggish under peak loads, there is another way.

PartnerLinQ: A Unified Supply Chain Solution

PartnerLinQ’s digital supply chain connectivity solution helps you overcome all your challenges related to supply chain disruptions. With the following key features, it is the perfect tool for B2B communication for your EDI and non-EDI trading partners alike:

• Pre-installed and easy to use and maintain
• Simplifies onboarding process with easy configuration and business rules
• Supports robust, multi-user, ‘log in anywhere’ access
• Maintains a wide variety of standards and formats
• Increases throughput by scaling to thousands of transactions per hour
• Supports real-time error detection and ‘fix on the fly‘ remediation
• Provides built-in access to leverage various transport protocols
• Keeps users informed with a real-time dashboard and detailed reports
• Includes an AS2 solution

With PartnerLinQ, it’s all included; there’s nothing else to buy.

Conclusion

When your supply chain runs at peak efficiency, your business operates better and is more likely to overcome supply chain disruptions. An easy-to-use, easy-to-deploy, reliable, secure, and unified supply chain solution will help your supply chain prepare for the next disruption and make sure that you come out on top.

Discover PartnerLinQ and PartnerLinQ will help you discover the value of frictionless EDI. Talk with our experts and see it for yourself.

Managing an organization is a constant juggling act across finance, sales, operations, HR, and other departments. ERP systems help keep important business data in one place, ensuring it’s safe, organized, and accessible.

Time is Running Out for Businesses that Still Use Dynamics AX

Dynamics AX is a legacy ERP solution that was offered by Microsoft for mid-sized to large organizations beginning in 2008. Mainstream support for Dynamics AX 2009, 2012, and 2012 R2 ended in 2018, while mainstream support for Dynamics AX 2012 R3 will end in 2021.

Beyond October 2021 Microsoft will no longer accept support tickets or release feature updates. And once extended support ends in 2023, Microsoft will no longer release bug fixes or security patches! In this scenario, upgrading to Microsoft Dynamics 365 appears to be the best course of action for businesses that still use Dynamics AX.

How does such a change affect supply chain connectivity for your organization? Continue reading to find out how Dynamics 365 stands in comparison to Dynamics AX, and how PartnerLinQ can help your organization avoid business disruption as you transition to a modern ERP platform.

Key Advantages of Microsoft Dynamics 365

As a cloud-based platform, Microsoft Dynamics 365 offers a simpler way to access your information anywhere, from any device. With an on-premises Dynamics AX, providing global access to business information wasn’t as straightforward.

For example, users situated thousands of miles from your Dynamics AX datacenter could experience performance issues. Dynamics 365 is hosted on Microsoft Azure Cloud datacenters across the globe and isn’t affected by large distances or disparate workgroups accessing the same system.

PartnerLinQ and Microsoft Dynamics

PartnerLinQ is a robust, scalable, and complete EDI integration solution that bridges the gap between modern and traditional EDI. As a fully managed cloud solution, it operates seamlessly with Dynamics 365 to consolidate data from disparate endpoints, perform data validation, and provide error alerts in a single management console.

PartnerLinQ provides flexible, secure, and cost-effective data interchange, freeing businesses from legacy systems that suffer from multiple limitations. It also allows you to connect with multiple ERP systems right out of the box; so while transitioning from Dynamics AX to Microsoft Dynamics 365, you can connect with both during the transition.

With native support for multiple AS2, VAN, and direct-to-partner data formats and standards, prebuilt API connectivity with leading ecommerce providers, and an extensive business rule library, PartnerLinQ can reduce your partner onboarding time by as much as 75%.  It can be deployed as an on-premises or SaaS cloud solution depending on your operations, current ERP platform, and business requirements.

Working with Microsoft Dynamics, PartnerLinQ provides a single, real-time view of transaction volume, errors, and other statistics for all inbound and outbound transactions. These real-time analytics help your organization identify issues, pinpoint their root cause, and prevent chargebacks that can severely impact operating margins.

PartnerLinQ makes it easy to drill down and view details for a specific trading partner or transaction error and make corrections. It also allows users to generate custom reports using a wide range of metrics and performance indicators.

Should I Migrate from Dynamics AX to Dynamics 365 to Use PartnerLinQ?

While upgrading to Microsoft Dynamics 365 is a smart digital investment for most businesses, upgrades can take several months. But you can benefit from PartnerLinQ while you’re still using Dynamics AX.

For businesses that use either Dynamics 365 or Dynamics AX, PartnerLinQ works out of the box in most EDI integration scenarios. It can integrate simultaneously with both versions, which helps ensure continuity of EDI operations during an upgrade of your ERP system. Since you can use a single PartnerLinQ license with both Dynamics AX and Dynamics 365 at the same time, you don’t have to worry about licensing when you upgrade.

So you need not wait until after your ERP upgrade to address your supply chain connectivity needs. Start using PartnerLinQ today and then migrate to Microsoft Dynamics 365. Our solution helps you transition to your new platform seamlessly.

Conclusion

Many organizations across retail, ecommerce, wholesale, distribution, and other industries are already using PartnerLinQ, which has become a cornerstone for many operations across their modern B2B architecture. Whether you’ve already upgraded or are just beginning your transition planning, there’s no need to wait. Enhance your global partner communication capabilities today with PartnerLinQ. Get in touch with our experts to begin your journey.

The cooperative advantage of EDI integration

Following transportation and transformation, integration is the final step in the EDI process. While transportation provides a pathway for business data and transformation converts the data into a format that the recipient’s system can consume or otherwise accommodate, integration brings the transformed data into the internal or host system. The end-to-end process is always a cooperative affair. This cooperation between endpoint applications enables data transfer between them, improving relationships through seamless coordination across systems, departments, trading partners, transportation networks, and even beyond boundaries.

A good line of communication within your own business functions and with other businesses is essential for success. It brings parties together by promoting a sense of partnership and shared responsibility. When done properly, EDI integration brings about cooperative opportunities that benefit all of the parties involved.

It’s important for trading partners to understand that EDI isn’t new; in fact, it’s one of the older methods of communication between trading partners. Because of its age, it benefits from wide use and acceptance. Newer versions of EDI are far more intertwined with today’s technologies, fully embracing technology standards well beyond X12. This includes XML, JSON, SOAP, and APIs, not to mention making use of technologies such as AS2, SFTP, and innumerable partner-managed connections.

EDI implementation won’t take you head and shoulders above your competitors; rather, it serves as a sign of business maturity, advancing growth within the businesses that have chosen to implement or redeploy EDI software, solutions, and services in recent years. Where EDI was once only found in industries like apparel, grocery, and retail, interest in EDI has seen a resurgence in industries like third-party logistics, food service, wholesale trade, healthcare, and the construction of gas and water utilities.

Using EDI for transportation and supply chains across business footings leads to inventory optimization and direct-to-consumer success, driving businesses ever forward. The transportation industry, which has a historical EDI footprint, is expanding its use of EDI into the area of transportation planning. EDI integration with eCommerce gateways and shipment management tools improves supply chain efficiency, reduces time to market, and improves both visibility and customer service. The email confirmation for your recent online order didn’t show up in your email box by accident. It crossed paths across modern EDI technologies between the time that you completed your order and your phone notified you that “you’ve got mail”.

Recently, there has been a rise in traceability concerns with products – from romaine lettuce to over-the counter medications – resulting in brand impacts on well-renowned companies like Tylenol and Chipotle. A more modern approach and use of EDI technologies can have a significant impact on these areas of commerce. Responding to the ever-present threat to business success, food service and healthcare organizations are expanding their EDI use with a new emphasis on supply chain traceability. FMCG and pharmaceutical companies are now using EDI to trace food from farm to table and the chain of custody in the drug supply chain.

Many business owners assume that EDI integration requires a massively disruptive and costly overhaul of their business processes; as a result, they miss out on the cooperative benefits that EDI offers. The truth is that EDI isn’t disruptive at all and certainly not in the way a trading partner might expect. Rather, EDI complements the business process. Adopting a modern approach to EDI leads to changes that not only reduce manual effort and free up more time to automate other parts of your business. It also helps reduce time to market and improves supply chain efficiency, visibility, and customer satisfaction.

GS1 (formerly the Uniform Code Council) funded a study in 1998 that led to the creation of the General Business Model. The model, enlightening for its time and a predecessor of things to come, identified key buyer-seller relationships and (perhaps unintentionally) key EDI transactions involved in a typical buy-sell relationship. The General Business Model identified four main buyer-seller interactions:

• Information sharing (EDI 832 Transaction Set – Price/Sales Catalog)
• Ordering (EDI 850 Purchase Order)
• Delivery (EDI 856 Advance Ship Notice (ASN))
• Payment (EDI 810 Invoice Transaction)

While a strategic advantage may remain the most common reason for implementing or redeploying EDI, a more compelling case has been made by way of this discussion. So let’s look at the cooperative advantage that EDI integration provides to suppliers and buyers.

Impact on suppliers

Studies (such as of Gromley’s) show minimal to no staff reduction after EDI implementation. While this may appear counterintuitive, the results of implementation provide valuable insights into the inner workings of business.

One study conducted in 8 major companies found that none of the customer service coordinators or clerical workers received higher salaries or promotions because of their EDI experience. Interestingly, even though EDI automated many manual tasks, an equal number of tasks were added to customer service roles.

One might therefore infer that in addition to reducing manual tasks, EDI integration also helped organizations reschedule backlog work items. In other words, EDI integration helped companies make work efforts more manageable, extending beyond the backlog and in to areas such as customer service improvements and cost savings across departments. Thereby, the initial benefit was spread throughout the organization.

Impact on buyers

Simply put, EDI integration saves buyers time and money. EDI provides buyers timelier product ordering, shipment, and delivery information. This increased knowledge results in a better understanding of their suppliers’ and supply chain operations, encouraging an increased level of cooperation and trust between the buyer and its suppliers. This understanding, cooperation, and trust helps both parties to reduce inventories, improve materials management, and increase productivity gains, further improving efficiency and driving cost savings across the buying organization.

Garnering the Cooperative Advantage with EDI

Information sharing

Today, opportunities in EDI extend well beyond order, deliver, and pay. Looking for more opportunities for cooperation begins with looking for opportunity within. Whereas most initial EDI integration improves processes, encouraging teams to become more involved in the EDI process can yield even better results, particularly when redeploying an EDI strategy. Encouraging individuals across the organization now equipped with new EDI knowledge and elevating their responsibilities will increase EDI integration opportunities across the organization.

Business process improvements

EDI integration helps streamline your business operations by increasing order and invoice accuracy, reducing late or incorrect shipments, and avoiding excess inventory. EDI also offers distinct advantages when companies begin to dig deeper into their processing, forecasting, and production schedules, and presents further opportunities to grow their business with the EDI practice without expanding the workforce, becoming a strategic ally in that mission.

Increased responsiveness

Relationship responsiveness goes a long way with your customer base and should be viewed as a bread-and-butter part of the business and a necessary investment in a better business future. EDI integration, when properly managed, results in an increased business awareness among customers and stakeholders, often accompanied by increased requests from within the organization to boost those interactions. Responsiveness to these business requests, the result of a newfound understanding, relies on modern integration techniques, which puts your next EDI integration steps ahead of competitive opportunities.

When you complete your initial EDI integration or redeployment, take a moment to recognize and speak with your teams and talk about their successes and accomplishments. Only then will you begin to hear their desire to look and move forward. The right EDI partner will help you with this and ensure that you have plans for your organization’s future and its future with EDI. For expert advice on your EDI integration needs, get in touch with the PartnerLinQ team today.

“Value-added networks provide competitive advantage.”

On the surface, this statement seems to make sense of the eternal value-added network (VAN) claim that the advantage of their network is their network. While stated as fact, “the advantage of the network is the network” is only relatively true, depending on who you’re connecting with and whether the network is where you can find your trading partners (or at least some of them). What does that mean for the rest of your trading partners?

This argument for the VAN being a competitive advantage begins to unravel when you look more closely at trade among trading partners. You’ll arrive at the conclusion that a single network or VAN can’t possibly serve all of a company’s needs.

Read more: VAN independence: So, how does a trading partner break from their VAN?

Begin at the end

The advantage of EDI technologies is connecting with your trading partners… and not just some of them. The ability to connect to most or all of them offers the greatest ROI.

However, the complexity of EDI and related technologies presents compatibility challenges. There are many EDI standards, formats, and transactions. There’s X12, UN/EDIFACT, and GS1 XML trade messages. There are also non-EDI formats like JSON, flat files, text files, and proprietary XML message formats. Let’s not forget about the myriad of communication methodologies such as AS2, MFTP, FTP, SFTP and APIs, or the number of transactions and variants.

Clearly, not everyone you need to connect with will be on the same network or VAN. That’s why a VAN must have an interconnect.

What’s an interconnect?

An interconnect is a tool that VANs use to communicate with other VANs. It aids in the exchange of EDI transaction documents belonging to individual clients. All VANs use interconnects to ensure delivery of transaction documents among the participants within various VANs. This begins to demonstrate the point of a VAN: connecting with more networks provides a bigger advantage.

Why haven’t I heard about interconnects before?

The real value of interconnects to VANs was that they help keep new VANs out of the market. Discussing interconnects dispels the notion that belonging to a VAN is an advantage. That’s why VANs don’t like to talk about them. If they did, they’d also have to talk about the characteristics of EDI, which reduces VAN confusion within the consumer.

The three-part harmony

For EDI to be effective, it needs three layers: transportation, transformation, and integration. In the marketplace, these layers are typically seen bundled together as what has come to be known as the “VAN solution”. However, they should be viewed as separate solutions that work together in harmony to produce the desired results.

A classic example of this harmony can be found in your pocket: your mobile phone. One company produces your device, another delivers your cellular service, and a third provides the local and long-distance lines that you connect to when speaking with someone on a landline.

The three essential components of EDI are:

1.    Transportation

The transportation layer allows partners to talk to one another. While VANs are dominant in this space, several successful methodologies like AS2, MFTP, FTP, SFTP and APIs also exist; most have been in use for over 20 years. In fact, your VAN may use FTP to connect to your VAN mailbox; I encourage you to ask your EDI representative.

2.    Transformation

The second component is the transformation layer. This is where the translation between EDI formats takes place. X12, UN/EDIFACT, GS1 XML trade messages, JSON, flat files, text files, or proprietary XML messages are transformed into a format that your ERP system can consume.

3.    Integration

Lastly there’s the integration layer: the path into the enterprise system where the transformed message is consumed. It can be a connector (like ODBC or ODATA) or an API. The primary focus is a path for the order to take without manual intervention.

So more connections are better?

Yes! If belonging to a network is a strategic advantage, then access to multiple networks is even more of a strategic advantage. It’s actually not so much about the number of networks as it is about the availability of connections to your trading partner and choice of those connection methods. VANs typically involve monthly subscription costs and transaction fees (or kilo-character fees), whereas in most cases, methodologies like AS2, MFTP, FTP, SFTP, and APIs have no monthly costs directly associated with them.

What’s AS2?

Applicability Statement 2 (AS2) is a protocol used to transport data securely and reliably over the Internet. It provides document receipt and tracking without the need for a VAN or interconnect. In short, AS2 provides a direct connection with a trading partner.

AS2 makes use of the Internet as a payload-agnostic mechanism for delivery of EDI transaction documents, reducing potential points of failure. More importantly, it eliminates transaction-based charges that occur with the exchange of EDI transaction documents through a VAN connection.

PartnerLink and AS2

Visionet’s PartnerLink solution is different. PartnerLink isn’t a VAN; it’s a highly scalable, reliable, and configurable EDI and B2B interchange solution that integrates natively with Microsoft Dynamics 365 for Finance and Operations. It also supports integration with most other ERP systems. PartnerLink includes an AS2 solution and connects to all of the major VANs, making it the perfect tool for B2B communication with both EDI and non-EDI trading partners.

What about APIs?

PartnerLink also provides built-in support for API based eCommerce platforms like Shopify, Magento, and many others, allowing companies to shift seamlessly between EDI and API-based integrations. This makes PartnerLink a complete EDI, B2B, and API solution for frictionless partner communication.

…and nonstandard transactions?

PartnerLink enables communication with non-EDI organizations, too. It supports a wide range of EDI formats like X12, UN/EDIFACT, GS1 XML trade messages, non-EDI formats like XML and JSON, and custom formats to ensure reliable and secure communication with any trading partner organization.

What’s the lesson here?

“VANs provide competitive advantage” is only true when there’s no advantage found in access to multiple networks.

• EDI solutions should provide more than one communication channel for exchanging documents with trading partners, including VAN, AS2, SFTP, FTP, and MFT.
• EDI solutions should provide a transformation component – a mechanism for handling a range of EDI formats.
• EDI solutions should provide a clear integration path into your enterprise system that doesn’t require manual intervention or ongoing maintenance.

VAN Independence: How Does a Trading Partner Break from Its VAN?

What’s Your VAN Independence Strategy?

Independence Day is now behind us and summer is nearing its end. The 4th of July holiday encourages reflections, reflections that include independence and country. It also includes independence in financial, personal, and business matters. Returning to work following the mid-summer holiday this year, I began to think about systemic independence – specifically the independence of trading partners who are more willing than ever to declare themselves independent from their VAN.

A value-added network (VAN) is a private network used by a company to facilitate and ensure the exchange of EDI transaction documents with one or more trading partners.

Communication

Traditional EDI includes costs of configuration, transformation, integration, and communication. EDI communication typically includes the use of a VAN. EDI requires a mechanism that allows trading partners to send and receive messages. While there are other methods, the VAN is the most conventional one.

There are many such VANs available, typically through subscriptions. These VANs communicate with members as well as among each other, allowing VAN subscribers to communicate with one another regardless of the community to which they belong.

Foundation

The original VANs were much more than what service-based organizations associated with a transport mechanism. Many began their lives as services associated with “computing time” back when computers were rare and the needs for computing were greater. Companies like IBM set up massive communication channels using the IBM Systems Network Architecture (SNA) to facilitate the use of mainframe computers; such interactions and transaction exchanges were subsequently moved to smaller and smaller machines using File Transfer Protocol (FTP).
 

Domination

Once in place, VANs began reducing the services they provided. No longer providing computing services, they set their sights on becoming massive communication channels. They set up their own independent communications networks, complete with “mailboxes” and “interconnects”. The mailbox was an address on a VAN used by a trading partner to pick up and drop off transaction documents. On the other hand, the interconnect was a tool used by VANs to communicate with other independent VANs to help delivery and exchange of transaction documents.

Substitution

Once in place, VANs began reducing the services they provided. No longer providing computing services, they set their sights on becoming massive communication channels. They set up their own independent communications networks, complete with “mailboxes” and “interconnects”. The mailbox was an address on a VAN used by a trading partner to pick up and drop off transaction documents. On the other hand, the interconnect was a tool used by VANs to communicate with other independent VANs to help delivery and exchange of transaction documents.

So why aren’t more companies moving to AS2? It may be because no one has explained the benefits in a way that makes a comparison easy.

Explanation

AS2 securely moves more data at a lower cost by relying on Internet access rather than a dedicated network. The VAN’s monthly access fees and kilo-character costs disappear.

AS2 relies on software and the Internet to accomplish the same tasks that were once only found in the domain of VANs.
 

Erosion

Market consolidation of EDI products and services has recently seen a consolidation of VANs, with many of the impacted customers moving toward AS2. Considering the growth rates we saw in the use of “free email” in the browser wars of the 1990s, industry experts agree that AS2 is likely to become more like FTP in its frequency of use.

What’s the Lesson?

EDI buyers will look for an EDI solution that:

• Offers independence from the VAN, can leverage any type or number of independent connections, and is in tune with today’s market
• Has a willingness to go that extra mile for their business
• Provides improved service offerings at a fixed cost and includes everything they need to make it work
• Integrates directly with their ERP, works without manual intervention, and helps them be more efficient.

Questions to Ask Your Client

• Are you happy with your current EDI solution?
• Is your EDI solution integrated or does it require manual intervention like logging into a portal, uploading spreadsheets, or running a batch process to make it work?
• Are you using multiple solutions to communicate with your trading partners?
• How would you like to break from these dependencies?
• Would you be interested in hearing about a frictionless EDI solution?

Businesses turn to EDI solutions because EDI has proven to improve business efficiency and reduce costs. Compared to manual business processes, EDI helps reduce costs and inefficiencies up to 35%.

Businesses from Amazon to Zappos use EDI to take advantage of these benefits. In 2018, annual EDI transactions numbered over 20 billion. Combining EDI solutions with real-time APIs enhances partner communication even further, particularly for omnichannel operations with a large number of daily transactions.

In this blog post, we’ll talk about how implementing an EDI solution can streamline your business operations.

Procurement

EDI was initially used in the procurement process to simplify paperwork. The procurement process involves four major documentation stages: purchase order generation, purchase order acknowledgement, making changes in the purchase order, and acknowledging those changes.

Traditionally, these processes were done by posting mail (or sending an email) to the recipient manually. Using EDI, these processes are automated. Retailers can send their suppliers an electronic purchase order and their suppliers can then respond with a confirmation record within seconds. Changes in purchase orders can be made and confirmed quickly, easily, and often without human intervention. Buyers and sellers alike can expect several immediate improvements with the right EDI strategy:

• Faster procure-to-pay
• Quick and accurate purchase order delivery
• Fewer time-consuming and labor-intensive processes like responding to email
• Improved buy-side agility and improvements in fulfillment rates

Supply Chain

EDI vastly improves supply chain operations. Supply chain processes typically include an advance ship notice (ASN). Also known as an 856 or Ship Notice/Manifest, the structure of the message enables the transfer of information from seller to buyer at the shipment, order, pallet, pack, and item levels, providing the receiver information necessary to schedule shipment receipt and storage.
 

The ASN also accommodates common data elements used for business, including global trade item number (GTIN, i.e. the numerical representation of the barcode) and traceability elements like serial number, batch and lot numbers, expiration, packaging, and production. Relating harvest and use-by dates with these data elements at the shipment, order, pallet, pack, and item levels can help ensure consumer safety and reduce counterfeit goods.

EDI documents like the Transportation Carrier Shipment Status Message (214) and the Motor Carrier Package Status Message (240) from package delivery companies, couriers, logistics companies, and carriers enhance trading partners’ ability to track goods.

EDI is there when shipments arrive at the warehouse or on the consumer’s doorstep. The barcodes on the cartons can be scanned and data delivered by way of the ASN can be used to automatically update inventories, send confirmations and invoices, and if the shipments are somehow delayed, relevant personnel can be alerted immediately to address any concerns.

Automating the exchange of data through an EDI solution across the supply chain improves:

• The timing of orders, shipments, deliveries, and invoices
• Cross-docking, direct store delivery (DSD), and direct-to-consumer (D2C) delivery
• Product traceability and shipment tracking

Read more: Improving your supply chain efficiency with ERP-integrated EDI

Invoicing

Businesses are always looking to improve business efficiency and reduce costs. Many are also concerned about the environment. Within the United States, some federal agencies have made e-invoices compulsory to reduce paper usage. Many countries have taken environmental and other concerns even further with countries including Spain, Brazil, Italy, and Mexico mandating the use of electronic invoices.

EDI solutions have a long record of success in improving communication and reducing fraud. Companies employing EDI solutions have also been able to save costs in paper, processing, postage, and invoice storage, furthering their operational goals of improving efficiency and reducing costs. Real-time access to electronic invoices and other business documents helps trading partners eliminate manual tasks commonly associated with paper-based process while improving days sales outstanding (DSO) and reducing payment penalties.

Conclusion

A properly designed, implemented, and integrated EDI solution offers businesses many significant advantages:

• Improved decision-making
• Improved business efficiency
• Improved environmental and regulatory compliance
• Improved cash management
• Reduced paper, processing, postage, and storage fees

EDI-enabled companies are better prepared to focus on their customers without increasing overhead or administrative tasks. To learn more about how your business can migrate from a labor-intensive, paper-based business process to a modern EDI solution for your business, contact PartnerLinQ.

In an environment of ever-changing consumer demand, your retail or manufacturing business needs to leverage every competitive advantage it has at its disposal. Modern global businesses rely on electronic data interchange (EDI) solutions to maximize operational efficiency and maintain market competitiveness.

Businesses use EDI technology to innovate on operational strategy, enhance supply chain management, and improve operational performance. Most large manufacturers and retailers coordinate their operations via EDI, from sending and receiving purchase orders and invoices to advance ship notices (ASNs) and product transfer reports.

So becoming an EDI-capable organization signals to potential trading partners that you are a trustworthy party that uses standards-based supply chain practices, and helps you unlock the door to global trade. However, EDI’s primary advantage lies in the vast improvements in operational efficiency it offers over paper-based processes.

Even though EDI promotes uniformity through the use of communication standards, not all EDI solutions are created equal. Many older EDI systems only use one EDI format and don’t support any modern, non-EDI communication standards. Many of these legacy systems (and even some newer “web EDI” solutions) require users to manually key in information, and may even require them to manually initiate and end the EDI transfer!

Advantages of EDI ERP Integration on a Modern Supply Chain Connectivity Solution

These methods, while better than using paper documents and a courier service, are ancient relics from the 20th century. If your organization still uses this kind of software, you should make it a priority to have it replaced with a supply chain connectivity solution that integrates directly with your ERP software. Here are three ways that an ERP-integrated EDI solution significantly improves efficiency:

Minimal Manual Entry

Direct EDI ERP integration means that you’ll hardly ever need to manually type information to send it to a vendor (or type received information back into your ERP system).

Since all information on your products, pricing, inventory, sales transactions, customers, and deliveries are already stored in your ERP system, you’ll usually be able to select the information you want to send with a few clicks. Then, depending on your operating procedures, you can either transmit that information to the appropriate trading partner right away or add it to a scheduled batch transfer.

More advanced EDI solutions will also confirm that the ERP information that you’re about to send complies with your trading partners’ internal policies for those specific document types. This is definitely much quicker and more convenient than consulting a separate compliance checklist for each vendor every time you transmit information.

By reducing its dependence on manual entry, your organization will spend less time managing information transfers, correcting transcription errors, and running damage control due to the errors you failed to catch in time. You’ll also improve supplier relationships and save a surprising amount of money on EDI chargebacks caused by noncompliant information transfers.

Rapid Partner Onboarding

A well-designed supply chain connectivity solution also improves efficiency by speeding up the onboarding of new trading partners. Instead of requiring days of configuration, modern EDI systems use intelligent field-mapping techniques to automatically reconcile your partners’ data and document formats with your own. The sooner you complete the onboarding process, the sooner you experience the benefits of a digital supply chain connectivity solution.

Agile Decision-Making

A seamless EDI ERP integration also allows you to start using advanced, ERP-integrated analytics tools to gain a better understanding of your trading partners. In the same way that your ERP system’s dynamic dashboards and advanced reporting capabilities provide actionable insights about your organization’s internal processes, they will also begin providing clear, easy-to-understand intelligence on how each of your vendors is performing.

Now you can anticipate and adapt to supply-side changes more quickly. Decision-makers will have access to the information they need to respond to emerging opportunities and challenges in real time.

Industry-leading EDI solution providers like PartnerLinQ provide end-to-end ERP-integrated solutions that drive efficiency by minimizing manual entry, expediting partner onboarding, and enhancing decision-making agility. Contact Us to request a demo.

The success of your business is inextricably linked to the performance of your supply chain. Even intermittent hiccups in replenishment schedules or minor inaccuracies in demand forecasting can quickly become sources of uncertainty, fulfillment delays, and major business risk. Keeping in constant contact with your suppliers and other vendors is the simplest way to avoid these issues.

However, exchanging complex business requirements and important documents comes with challenges of its own. Here are a few supply chain communication issues that retailers commonly experience, and ways that dedicated digital solutions address these challenges.

Poor Document Management

Many businesses rely heavily on email for a wide range of day-to-day business processes, including coordinating orders and invoices with their suppliers. While email is far more convenient than phone calls and conventional mail, it’s still a very inefficient and error-prone way to conduct business.

Imagine creating a purchase order as a PDF and sending it to your supplier via email, only to realize that you forgot to attach the actual PO document! Or how about those times when you spend precious minutes hunting for the right invoice or PO through hundreds of emails? Maybe you saved the email attachments to a separate folder on your computer, and you’re not sure which file is the most recent version. Maybe you need to find out how many POs you sent to each of your suppliers this week… When you’re working against the clock to fulfill orders on time, these aren’t the sort of details you should be spending your time on.

Specialized digital solutions for communicating with trading partners and suppliers is much faster and more convenient than email. Instead of preparing a paper document, scanning it, attaching it to an email and sending the email to the right address, you can send the same information from your organization’s ERP system directly to your supplier or partner’s ERP system. This kind of partner integration provides fewer opportunities for manual error, and takes far less time and effort.

Incompatible Partner Standards

Dozens of data formats and data transport protocols exist, so it shouldn’t surprise you to discover that your suppliers use different standards than you do. Some use XML while others use JSON. Some might even use their own proprietary formats.

It isn’t just data formats that differ from partner to partner. Each organization has its own set of business rules that it applies to each type of document the send or receive, or even to specific segments or fields in a document. Fail to comply with these rules and you might be asked to prepare and send those documents again eliminate the complexity caused by mismatched standards by intelligently translating between different standards and keeping track of each vendor’s unique set of business rules. These features are especially useful when you need to onboard a new trading partner quickly.

Scalability

If your company only sends fifteen or twenty business documents a day, email might actually be a workable solution for vendor communication. However, as soon as your business grows and you begin to send fifty to a hundred documents each day, relying on email will cripple your operations. Put simply, email fails to scale.

Modern organizations need to plan ahead and choose communication systems that can support peak transactional workloads, even if their business growth exceeds all expectations. Modern partner communication solutions are designed to process thousands of transactions an hour without any noticeable slowdowns. If your communication infrastructure becomes sluggish under high workloads, your efficiency will suffer, and so will your bottom line.

Each of the pain points mentioned above can wreak havoc on your ability to align inventory with demand and efficiently fulfill orders, and ultimately result in business risk, lower margins, or even loss of business. A scalable supply chain communication solution that integrates with your organization’s ERP platform is a worthwhile investment, and if you don’t have a modern system in place already, now is the time to explore your options.

PartnerLinQ is an innovative, process-centric B2B integration solution that enables progressive organizations to build their digital partner extensible platform leveraging APIs and robust EDI capabilities.

With PartnerlinQ, organizations in most industries including fulfillment (3PL), retail, Ecommerce, wholesale, and distribution can achieve operational efficiencies through streamlined B2B communication and real-time visibility. PartnerlinQ brings management of all forms of B2B interchange including EDI, real time APIs, and file based/proprietary formats into a cohesive solution which is easy to use and manage.

PartnerlinQ requires zero customization to Dynamics 365 for Operations and Dynamics AX 2012 to make your ERP EDI ready.

PartnerLinQ Features and Benefits:

• Designed for ease of use in managing EDI
• Rapid partner on boarding based on hundreds of preconfigured EDI transaction and partner mappings
• Powerful and configurable business rule engine for automating document exchange
• Driven by business processes, beyond traditional point-to-point EDI interchange
• Supports APIs for Shopify, BigCommerce, Magento, Jet, Amazon, DHL, UPS, and others.
• Unified management and workflow of all B2B communication channels
• Centralized B2B communication through a scalable and reliable solution
• Supports small package shipment and tracking
• Responsive solution that identifies and reports issues before they put business relationships at risk
• Highly scalable – Cutting edge, server-class architecture on Azure platform that scales to handle extreme seasonal spikes
• Browser based access, built-in reporting and notification capabilities

The PartnerLinQ solution is a fully managed cloud solution with complete EDI/B2B management professional services. PartnerLinQ is also available as licensed solution managed entirely by the customer. For more information please contact PartnerLinQ.