For many enterprises EDI is the main source of how revenue flows into the business. It’s often considered the lifeblood of a company. If not done well there can be a great deal of risk and hardship.

Managing an EDI campaign requires a specific knowledge base that few have. Different from other areas of business these skills are not widely carried across the majority of today’s technical staffs. Generally companies are lucky to have a small handful of people with this unique background. This makes choosing the correct software/service provider and delivery model imperative to avoid problems that could damage customer relationships and cash flow.

Many other technology platforms that companies invest in have inherent cross training. CRM and ERP environments often have large teams of people that work on them and in them on a daily basis. This is rarely the case with EDI.

For years companies didn’t have much choice when it came to B2B community enablement. They are mandated to participate by their trading partners and this would require them to buy software and hire the appropriate technical talent. Fortunately today there are choices. Some still buy the software, maintain the environment and staff required. Some take advantage of other delivery models and offload much of the heavy lifting when it comes to EDI.

There are three general delivery models to choose from:

• On premise / self-managed
• Hosted / self-managed
• Cloud / managed service

On premise / self-managed model has been around for forty years. This is a common choice for companies that still desire to keep everything in-house and don’t assign a great deal of importance to a cloud strategy.

Hosted / self-managed model is similar. The end user still needs to maintain the staff with the required skillset. Their EDI environment may be collocated in an offsite data center but the company is still responsible for the daily maintenance of the environment, adding transaction sets / trading partners and error resolution.

With the prevalence of cloud based ERP and CRM solutions today the two models above, for some, make less sense and carry a risk of failure. Getting and keeping EDI capable people has become difficult. Companies that have made the decision to implement a cloud/managed service delivered ERP/CRM see the value in outsourcing.

When making a decision on which direction and delivery model to choose a company needs to look a three things. Does this provider line up with your cloud strategy? Do you want to maintain EDI capabilities in-house? Do you see the value and reduced risk involved with today’s cloud/managed service delivery? The answers to these three questions should help point you in the right direction. To learn more please Contact PartnerLinQ.

EDI Solutions for Dynamics 365

Complete EDI, B2B and API solution for frictionless partner communication.

Exchanging business data with other organizations can be expensive and technically challenging:

• Many EDI solutions fail to scale to high volumes and become sluggish under peak loads
• Standalone EDI systems need to be maintained separately from ERP platforms and create a disconnect between EDI processing and other business processes.
• Your partner will use probably different EDI platforms and data formats than your own.

Traditional EDI platforms have multiple limitations. Partner onboarding can be time-consuming and frustrating, and communicating with partners that don’t use EDI requires expensive, difficult-to-maintain customization. Complicated error tracking, poor transaction visibility, and vendor rule management lead to expensive chargebacks that can severely impact your margins.

PartnerLinQ simplifies partner onboarding by supporting business rule-based transactions with businesses with existing EDI setups as well as non-EDI businesses. Its advanced business rule engine and extensive pre-configured business rule library make it easy to configure, save, and reuse business rules for multiple partner organizations and EDI scenarios.

PartnerLinQ can be configured to generate alerts that are triggered when specific conditions are met, and can be used to quickly identify EDI bottlenecks or errors. These notifications are a critical component of PartnerLinQ’s error handling functionality and can help reduce business costs by preventing chargebacks and low transaction throughput.